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Do not press "Switch to eSIM"

"Cannot activate" - Unable to add to the phone

"The eSIM is no longer valid"

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"Activating…"

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Can I change phone after adding the eSIM?

Do not remove the eSIM before the end of the package.

Troubleshooting

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About Data Roaming

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eSIM Basic Questions

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About T-Mobile eSIM

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Rakuten

Reservation registration is required（Rakuten）

APN (Access Point Name)（Rakuten）

Reinsert (the SIM card)（Rakuten）

How to Check Data Balance（Rakuten）

PUK（Rakuten）

Reinsert (the SIM card)（Rakuten）
Almond，2025/05/28
Please try restarting the device and reinserting the SIM card.
If it still doesn’t work, try inserting it into another device if you have one available.
If the SIM card still cannot be used, please remove any other cards and keep only this one inserted
Almond eSIM

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