Does the phone support eSIM
English
日本語 中文
HOME>FAQ

FAQ

Find answers to your questions

manual
QR code
add
activating
MENU
Does the phone support eSIM eSIM
Notes on purchasing/using eSIM

How to get eSIM

Get eSIM email

Haven’t received the email

Does the phone support eSIM

How to Check SIM Lock

eSIM activation validity period

Using/Adding eSIM

Timing for Adding eSIM

How to Add eSIM (Android/iPhone)

Do not press "Switch to eSIM"

"Cannot activate" - Unable to add to the phone

"The eSIM is no longer valid"

"Activation failed"

"Activating…"

"Not compatible"

Can I change phone after adding the eSIM?

Do not remove the eSIM before the end of the package.

Troubleshooting

How to turn on and switch eSIM line

How to Check and Remove SIM Lock

About Data Roaming

About APN

About Network Selection/Carrier

About Configuration Profiles

About Network Settings Reset

eSIM Basic Questions

How to Use eSIM (iOS instructions)

How to Use eSIM (Android instructions)

How to Delete the eSIM

Other Questions

A Guide to LINE Campaign

About T-Mobile eSIM

Does the phone support eSIM SIM card
Notes on purchasing/using SIM

Installation and usage settings

Troubleshooting

SIM Basic Questions

Other Questions

Rakuten

Reservation registration is required（Rakuten）

APN (Access Point Name)（Rakuten）

Reinsert (the SIM card)（Rakuten）

How to Check Data Balance（Rakuten）

PUK（Rakuten）

Does the phone support eSIM
Almond，2025/05/14

Check if your device has the EID.


Generally, dialing *#06# on your device will display the IMEI and EID information.


If it shows MEID or SEID instead, your device does not support eSIM and cannot be used.
Almond eSIM

Bigconnect coporation

2F,2-12-13 Shinjuku Antel Salon

Bld., Shinjuku, Shinjuku-Ku,

Tokyo To, 160-0022,Japan

Application for purchase My Page
Follow us
Does the phone support eSIM Does the phone support eSIM Does the phone support eSIM Does the phone support eSIM
日本語 /English /中文
Website Policy Privacy Policy
© 2026 Almond, Inc.

Does the phone support eSIM

Does the phone support eSIM Does the phone support eSIM
Does the phone support eSIM
Does the phone support eSIM
Does the phone support eSIM
Does the phone support eSIM