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FAQ eSIM
Notes on purchasing/using eSIM

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eSIM activation validity period

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How to Add eSIM (Android/iPhone)

Do not press "Switch to eSIM"

"Cannot activate" - Unable to add to the phone

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"Activation failed"

"Activating…"

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Can I change phone after adding the eSIM?

Do not remove the eSIM before the end of the package.

Troubleshooting

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About Data Roaming

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A Guide to LINE Campaign

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FAQ SIM card
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Installation and usage settings

Troubleshooting

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Rakuten

Reservation registration is required（Rakuten）

APN (Access Point Name)（Rakuten）

Reinsert (the SIM card)（Rakuten）

How to Check Data Balance（Rakuten）

PUK（Rakuten）

Search Results
Total 32
Reservation registration is required（Rakuten）
https://us.www.mewfi.com/simcardMostofourSIMcardsrequireadvanceactivationreservation.Enterthenecessaryinformationonthesiteabove,andoncethereservationiscomplete,youwillreceiveanemailwithSIMinformations
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"Activating…"
BeforeDeparture:indomestic,yougenerallycannotuseforeignnetworks,soinitially,youwillseeActivating...followedbyActivationfailed.Thisisnormal,sopleasedon’tworry.Ifyou'reconcernedthattheeSIMmightacti
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Does the phone support eSIM
CheckifyourdevicehastheEID.Generally,dialing*#06#onyourdevicewilldisplaytheIMEIandEIDinformation.IfitshowsMEIDorSEIDinstead,yourdevicedoesnotsupporteSIMandcannotbeused.
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"Cannot activate" - Unable to add to the phone
IfCannotactivateisdisplayedwhenscanningtheQRcode:Inthiscase,theeSIMmayhavebeenaddedsuccessfully.Pleasecheckifanewnetworkappearsonyourdevice.Ifitstilldoesnotappear,restartyourdevice,reconnecttoWi-Fi,an
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Timing for Adding eSIM
SomeeSIMsareactivatedfromthemomenttheyareaddedtothedevicebyscanningtheQRcode.Therefore,itisgenerallyrecommendedtoaddtheeSIMonthedayofdeparture.Addingitthedaybeforemayresultintheusageperiodstartingearl
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How to get eSIM
YoucanobtainyoureSIMbyenteringtherequiredinformationonourreservationregistrationsiteandreceivingitviaemail.Then,onthedayofdeparture,connecttoWi-FiandeitherscantheQRcodeormanuallyentertheactivationcode
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Do not remove the eSIM before the end of the package.
PleaserefrainfromdeletingtheeSIMuntiltheeSIMplanhasended.Deletingitmaypreventyoufromreinstallingit.AfterinstallingtheeSIMusingaQRcode,itcannotbereinstalledonadifferentphone.
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Can I change phone after adding the eSIM?
ItispossibletoaddmultipleeSIMstoasingledevice,butthesameQRcodecannotbeusedonmultipledevices.OnceaneSIMisaddedtoadeviceusingaQRcode,thateSIMcannotbeusedonotherdevices.TousetheeSIMonanotherdevice,adiffe
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How to Delete the eSIM
iPhone:GotoSettings.TapCellularorMobileData.SelecttheaddedeSIMline.Atthebottomoftheline,tapRemoveCellularPlaninred.Android:GotoSettings.TapNetworkInternet.SelectMobileNetwork.TaptheaddedeSIMline.TapRe
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About Network Settings Reset
ForiPhone:GotoSettings→General→TransferorResetiPhone→Reset→SelectResetNetworkSettings.ForAndroid:GotoSettings→System→Advanced→ResetOptions→SelectResetWi-Fi,MobileBluetooth.EffectsofResettingNetworkSet
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